Featured VA – Jennie Bayliss of Office Wings Ltd, Bedfordshire, UK

Jennie is based in Bedfordshire and founded her Virtual Assistant business, Office Wings, in August 2012, beginning trading in January 2013.

Jennie had spent many years as an executive PA, followed by multiple managerial roles including a Chief of Staff role in which she managed a very large Corporate PA and Front of House Team. It was this role, along with her first class business management degree, that she believes gave her the most experience in preparation for starting her own business.

Office Wings has had over 100 clients, and offers both onsite and offsite support. In 2014 Jennie won Best New Business in Bedfordshire at the FSB awards and then later that year took on her first member of staff, and now between them they can service clients with PA and Concierge services every day of the week. Jennie is absolutely passionate about helping others to achieve more and is continuously looking at new ways of working to ensure the best value for money for the client.

Jennie says “Being a VA has enabled me to meet many more people from all kinds of businesses and backgrounds, and given me so much more learning than when I was in a permanent job. Every day brings new challenges and new people and I am grateful to be able to support others in their bid for success. People often ask me about what it is like to work for myself, but I am sure to remind them that I often work for more than 20 people at a time and it’s not quite the easy life they expect! But it is a great business to be in and I have never looked back since day 1.”

This is Jennie’s favourite client testimonial from one of her longest standing clients:

 Jennie gives you wings!

Life is always a constant juggling exercise as any working mum would know; running my own consultancy company as well, means my cape is always in use. However, I felt it was covered with sticky finger prints, needed ironing and dry cleaning, but there just aren’t enough hours in the day!

I was surrounded by ‘just in time’ diary events, more lists than Schindler and more grey hair then a girl can own up to. Even at the hairdressers, I would set up my laptop, plug in ear phones and be making calls and answering emails. Enough was enough!

I want to tell you how Jennie sorts my diary, pays bills, orders stuff from shower curtain to computer, found the IT guy to install it, got the party bags ordered and made up. Found and booked me and my son on a holiday when the working days got too long. Recommended and booked a handyman when I moaned about the TV falling off the fall. Got a new router couriered to the house, same day, when the rabbit ate the cable, proof read my work reports ‘coz I can’t spell for toffee’, arranged the conference calls, and reminded me not to be in my PJ’s because I was on Skype! Text me the name of the lady at a conference when I couldn’t remember her name, text me to eat lunch because I keep forgetting, arranged the car to be repaired and a replacement, organised the company AGM from start to finish including evening entertainment, ordered me a birthday cake, chocolate with strawberries on top.

I want to tell you how I got my life back, more time with my son, how I now look more swan like than duck and composed, straightened up my tiara and brushed down my cape. I can fly through the work now I have Jennie.  She’s my ‘Office Wings’!

Jennie’s BeMyVA profile: https://www.bemyva.co.uk/find-your-va/name/jennie-bayliss/

Simply Efficient web site link: www.officewings.co.uk