With a background of project management and customer service, I knew what it was like to spend my non working hours trying to organise my personal life. When I became an IT consultant, that pressure was amplified as I was running a business at the same time as having a life.

Cushion the impact was founded 2000 and for the past 14 years, my staff and I have been providing award winning personal and business support services to busy people all over the world from our office in London. I now also deliver time management courses and coaching sessions to teach people to make more of their time, and to help other VAs juggle their own varied workload.